COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

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Top 5 Olympic Sports on a Swegway

You’re probably watching the 2016 Olympics in Rio de Janeiro and wondering how all these sports can be made more interesting. Suddenly it dawns on you. Put them on a Swegway!

Here are our top five Olympic sports on a Swegway. These self-balancing electric two-wheeled scooters would certainly bring in more viewers, and perhaps even some budding future Olympians.

#5: Basketball
Okay, so there won’t be any jumping, but scooting around the court and being able to make tight turns is an advantage. Less chance for sideline spectators and officials to be taken out by a player hurtling towards them, too.

#4: Gymnastics
Gymnasts have such great strength and balance already, adding the element of a couple of wheels shouldn’t faze them one bit.

#3: Fencing
Fencing on a Swegway could be interesting, to say the least. The sport requires exceedingly rapid reactions, not too easily accomplished on two wheels.

#2: Football
You can still header and kick the ball just like before. The risk of shin and ankle injuries is greatly reduced. I just feel sorry for the goalie.


#1: Track & Field
Check out this extereme 7 man Swegway race. Looks like epic fun with your friends.