COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

Milking Cows on a Bluefin Hoverboard?! | Bluefin™ Trading UK
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Milking Cows on a Bluefin Hoverboard?!

Milking cows on a Hoverboard?!

A strange sight to behold, and not the way we thought our Hoverboard would be used! Edward Towers, a farmer from Lancashire has been using his 6.5” Classic Bluefin Hoverboard to assist him with milking his cows.

If you haven’t seen the video already, check it out here!

The Hovering Cow Caretaker

Edward not only uses his Bluefin Hoverboard not only get the job done faster but also to ease the strain on his joints.

“Until around a year ago, I would play rugby and farm as much as possible until I began to have severe chronic pain in my leg.”

He then continued: “Around this time last year I stopped milking altogether and stopped playing rugby. I had been going to physio for several months and they advised me to get a specialist opinion. After x-rays, the specialist diagnosed me with arthritis in my right hip and I expect to get a replacement sometime in 2017.”

After trying out a Bluefin Hoverboard at his friend’s house, Edward thought that it would be handy to help him with milking.

“I had ridden one at a friend’s house and thought to myself that this could be used for milking. Then, after watching the BBC TV programme The Big Life Fix with Simon Reeve, where they use technology to help much more disadvantaged people than me, I got the confidence to buy one and have a go.

You can read the full article here! 

Getting the job done on a Bluefin Hoverboard

Bluefin Hoverboards can reach up to 15km/h, so nipping around his farm is easy. Also, the super sensitive gyros also enable you to turn in an instant. So this means that quick on your feet jobs are easily accomplished.

This crazy idea has helped productivity on Edward’s farm.

“Milking usually takes three hours although this morning with my new wheels it took 2.5 hours.” Edward is also planning to add more Hoverboards to his farm equipment; “I’m looking forward to my father and a few of the other members of the team having a go soon!”

Well, we have seen it all! Not only are people using Bluefin Hoverboards to mow grass, hoover and snow shovel their drives… They are now being used for farm work!

Why not try out a Hoverboard in your workplace? You can take the strain off your joints and get the job done quicker! Why not, check out our range here!

Want to see other weird ways Hoverboards are being used? Check out our Blog post!

So have you got a weird or whacky story about your Bluefin Hoverboard? Email us! Send a message to: info@bluefintrading.co.uk!

 

 

 

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