COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

Bluefin Hovershoes - Set your feet free! | Bluefin™ Trading UK
 PAYPAL ACCEPTED - FREE SHIPPING TO UK AND IRELAND

Bluefin Hovershoes – Set your feet free!

 
Hover on one foot or 2, use them as sporty Hovershoes or connect them to make one smooth- Hoverboard.

Cooler, Lighter and Smarter. Bluefin Hovershoes give you freedom to move, spin and perform awesome stunts.

With a separate motor on each foot you can master infinite the moves.

Bringing a new level of creativity and flexibility, Hovershoes are set to be the next must-have gadget in 2018.

It’s time to push the boundaries with Bluefin Hovershoes!

 

Want to know more?

Bluefin Hovershoes are independently powered Hover platforms.

 

Check out the Tech Specs:

Charge time: 2-3 hours

Ride time: 2-4 hours (depending on riding style and terrain)

Max speed: 12km/h

Min User weight: 40kg

Max User weight: 130kg

User age: 8 years +

Warranty: 12 months

For Extended Christmas and Birthday Warranties – Find out more here!

What can you do on Hovershoes?

Hovershoes provide you with maximum flexibility, using the connector you can quickly transform them into a Hoverboard.

A Hoverboard + 2 Hover shoes in one? Sign us up!

Enjoy Ace free style ridding on new terrain and carry them wherever you want to go between rides.

Easy to pack up + limitless tricks = the ultimate hover machine.

That’s a lot of action for £239. 

Want to purchase? Just click here: https://bluefinhoverboard.com/swegways/uncategorized/hovershoes/

Hovershoes Bluefin GIF - Find & Share on GIPHY

 

Leave a Reply

Your email address will not be published. Required fields are marked *