COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

Bluefin™ Hovershoes and Parkour Combined! | Bluefin™ Trading UK
 PAYPAL ACCEPTED - FREE SHIPPING TO UK AND IRELAND

Bluefin Hovershoes: Leeds University Parkour

Hovershoes: What you need to know

We thought we would write another blog post to tell you a little bit more about our Hovershoes. 

But, first of all, check out this awesome video of them in action.

Leeds University Parkour: Bluefin Hovershoes

As you can see in this awesome video, they are super easy to carry, ride and have fun on. They may take a bit of practice but once you get the hang of them, you can do some awesome stuff like this!

Next level moves

But, before you start doing handstands or parkour on your cool new Hover shoes. You will need to know how to ride them safely first.

How to Ride the Hovershoes

Riding Hovershoes is very similar to riding a Hoverboard. It is the same technology used after all!

Here are basic instructions to get you started on your Bluefin Hovershoes. 

  1. Place your Hovershoes in front of you on the smooth and level ground.
  2. Turn each Hovershoe on by pressing the power button, ensure you hear the “beep” before stepping on. The sound indicates that the Hovershoes are balanced and ready for you to ride.
  3. Then step on to your Bluefin Hovershoes by placing one foot on the first Hovershoe. When you feel comfortable place your other foot on the “shoe”. We describe the motion as walking up the stairs – as you just step one foot at a time on to the board.
  4. Once you are balanced comfortably, a small movement backward or forwards on the board will start you moving!
  5. Make sure to keep your head up whilst you are riding, looking down at your feet will unbalance you!
  6. Turning the board is done by “push-steering”. To turn left simply put weight on to your left foot and to turn right put weight on your right foot.
  7. When dismounting your Bluefin Hovershoes make sure you bring them to a full stop. Then step off backward one foot at a time – as if you were going back down the stairs.

When you have mastered the basics you can build up your confidence until you can perform awesome tricks like the guys in the above videos.

How to order?

Our first batch doesn’t land until August 30th, and even then we have a limited amount arriving.

We strongly recommend that you pre-order to ensure you get a pair.

Pre-Order here: www.bluefinhoverboard.com/hovershoes

 

 

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