COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

Bluefin Hoverboard Discount Sale - Spring! | Bluefin™ Trading UK
 PAYPAL ACCEPTED - FREE SHIPPING TO UK AND IRELAND

Bluefin Hoverboard Discount Sale – Spring!

Hey! We have some news for you! A Springtime Hoverboard Discount has sprung! Have a read below of what we are offering in this discount.

FREE PRO RACER HOVERKART!

The first option that you can opt for is a FREE ProRacer Kart (RRP 99.99).

The ProRacer Hoverkart is the souped-up version of our standard Hoverkart. With an amazing racer style bucket seat and upgraded handles, this hoverkart will make you a hoverkart pro. With extra strong double bar frame to provide durability, specialised bucket racing seat and super stable front tyre this hoverkart gives you the ProRacer Experience.

Get this awesome go-kart attachment for FREE with every by entering the words “FREEKART” at the checkout!

 

hoverboard-discount-freekart-sale

 

£20 Hoverboard Discount!

If you don’t want or need the FREE ProRacer Hoverkart, then you can use the code: SPRING20 for £20 off your order! Unbelievably, you can use both of these discounts in conjunction with our Daily Deals!

hoverboard-discount

Daily Deals

Here at Bluefin Hoverboards, we want to offer you new models and colours regularly due to this our Daily Deals will be changed once a week.  Keep an eye on our Facebook Page where we post all news and updates. But our Daily Deals are all subject to stock levels.

ALL Bluefin Hoverboards are available for Extended Warranty. So this means that you can extend your warranty from Christmas Day or Birthdays – free of charge. Want to extend? You can find out how to do that here.

Additionally, please note that all prices are subject to change.

 

Leave a Reply

Your email address will not be published. Required fields are marked *