COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

How People Use Their Hoverboard - GIF Edition | Bluefin™ Trading UK
 PAYPAL ACCEPTED - FREE SHIPPING TO UK AND IRELAND

How People Use Their Hoverboard – GIF Edition

how-you-can-use-bluefin-hoverboard

Weird ways to use your Bluefin Hoverboard

Hoverboards, although sold as a “fun” item, have many practical uses. People use them in sport, as transport, to help with chores and even at the workplace! We have compiled our favourite GIFs showing how people use hoverboards to help them in their everyday lives. Have a look and get some tips on how you can use your Bluefin hoverboard:

Perfect that golf swing!

Why not take your hoverboard down to the golf course and try this out! This guy has got his golfing and hoverboard skills perfected. Using the extra momentum from the board to swing his club and hit an awesome shot.

golfer-hoverboard-bluefin

Shovel snow quicker!

Make boring tasks fun on your hoverboard! This guy has got the right idea, making his job 10 times quicker and more enjoyable. We have also seen people hoovering and mowing the lawn on their Bluefin Hoverboard!

snow-shovel-bluefin-hoverboards

Speed up your manual work!

Why walk when you can hover? Speed up any manual task on board your Bluefin Swegway! Our technicians use their boards every day to get around the warehouse!

bluefin-hoverboard-manual-labour

Why walk when you can hover?

Make any task easier on your hoverboard. This guy has made his job so easy using his hoverboard to do all the work!

worker-bluefin-hoverboard

Painting? No Problem!

Recognise this guy from the post above? So after he’s used his board to push his painting supplies from the shop. He then paints his wall with ease!

painting-hoverboard-bluefin

 

Have any weird or wacky things you use your hoverboard for? Let us know! Message our Facebook page.

Have a look at our range of boards here. 

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